Frequently asked questions
How long does delivery take?
Orders are processed within 1–3 working days. Standard delivery typically takes 5–10 working days depending on your location. Once shipped you'll receive a tracking number by email.
How much does shipping cost?
We offer free worldwide shipping on all orders. No minimum spend, no hidden fees.
Can I return my order?
We offer a 30-day return window from the date your order is delivered, Email us atsupport@marvylla.comwith your order number and reason for return. We will provide the correct return address and instructions.
What if my order arrives faulty or incorrect?
Contact us within 48 hours of delivery with clear photos of the issue. We'll offer a free replacement, exchange, refund or store credit straight away.