Shipping Policy

At Lorenzoventi, we want your shopping experience to be smooth and enjoyable. Please take a moment to review our shipping policy to understand how and when your order will arrive.

1. Order Processing Time

All orders are processed and prepared within 24 to 72 hours (1–3 working days).
During high-demand periods or special circumstances, processing may take up to 5 working days.
You will receive a confirmation email once your order has been shipped.

2. Shipping & Delivery Times

Standard delivery typically takes 7 to 15 working days, depending on your location.
Delivery times may vary due to external factors beyond our control, such as:

• Weather conditions

• Customs clearance delays

• Courier network disruptions

• High seasonal demand

⚠️ If your order is still within this timeframe, we kindly ask for your patience and to allow the full estimated period for delivery.

3. Tracking Your Order

Once your order has been dispatched and handed over to the courier, you will receive a tracking number via email.
Please note: once an order is shipped, it cannot be stopped or cancelled.

4. Shipping Regions

We ship worldwide. Delivery times and courier options may vary based on your destination country.

5. Delays & Responsibility

While we do everything possible to ensure timely deliveries, Lorenzoventi is not responsible for delays caused by couriers, customs, or other factors outside our control.
If your order is delayed beyond the estimated timeframe, please contact our support team, and we will assist you in tracking your package.

6. Contact Us

For any shipping-related inquiries, please contact us:
📩 Email: support@lorenzoventi.com